Thank you for shopping with Pika Bloom. We hope you love every item you order, but if something isn’t quite right, we’re here to make it easy.

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🔄 Returns

We gladly accept returns within 7 days of delivery, as long as:

• Items are unused, unwashed, and in their original packaging

• All original tags and accessories are included

• You have proof of purchase

If your return meets the conditions above, you can choose between:

• A full refund to your original payment method

• An exchange for a different item or size (subject to availability)

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🚚 How to Return an Item

To initiate a return:

1. Email us at pikabloomofficial@gmail.com with your order number and reason for return.

2. Choose one of the following return methods:

   • Your own courier

   • Pika Bloom’s return courier (AED 20 will be deducted from your refund)

Once your return is received and inspected, we’ll notify you of the status via email.

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💳 Refunds

• Approved refunds will be processed to your original payment method.

• Please allow 7–10 business days for the refund to reflect, depending on your bank or payment provider.

• If your item was faulty or sent in error, we’ll cover all return shipping costs.

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🚫 Non-Returnable Items

Due to hygiene reasons, the following items are non-returnable, unless faulty:

• Silicone products

• Personal care items

• Gift cards

• Used, damaged, or washed products

• Custom or personalized orders

If you believe your product is defective, please contact us within 48 hours of delivery with clear photos and a description of the issue.

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📩 Need Help?

We're here to assist you at every step.

📧 Email: pikabloomofficial@gmail.com
📞 WhatsApp: +971 50 195 2379